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Refund Policy

Methods of Payment

Rossett Hall Hotel have chosen WorldPay to manage the processing of payments through our website. WorldPay’s e-commerce solutions are secure and easy to use.

With WorldPay you are provided with a variety of options for payment such as Visa, MasterCard, all the major credit cards and debit cards.

What if my card is refused?

Cards are not refused by Rossett Hall Hotel but by your bank or card issuer. There could be many reasons this may happen and we suggest you contact your card issuer in the first instance if you incur a problem with your payment being declined.

Refund Policy

For all refunds due to an error in your payment amount please email: reservations@rossetthallhotel.co.uk quoting your Booking Reference number (this will have been emailed to you when you successfully made a payment), full name, contact number and reason for requesting a refund. Our accounts department will deal with your query at the earliest possible opportunity.






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