Website Usage Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Rossett Hall Hotels relationship with you in relation to this website.

If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Rossett Hall Hotel’ or ‘us’ or ‘we’ refers to the owner of the website whose address is Rossett Hall Hotel, Chester Road, Rossett, Wrexham, LL12 0DE. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Dear Customers

You will notice subtle enhancements to our cleaning and sanitising schedules designed to keep our staff and you safe during your time with us. Allowing you to concentrate on enjoying your time away.

We have endeavored to provide as normal as possible experience however there will be signage from the car park and throughout the buildings clearly providing directional flows supplemented with distancing indicators to avoid any misunderstanding between other guests and our staff. Where appropriate staff will be wearing protective personal equipment including gloves, aprons and face masks. Reception desks have been fitted with clear screens and hand sanitising stations are located throughout the hotel. Our management team will be highly visible, on hand to ensure a pleasant environment.

As you can imaging everyone at Everbright Hotels is really looking forward to welcoming you. We thought you would like to know some of the measures we have undertaken that underpin our staff confidence we can maintain a safe and enjoyable atmosphere for our reopening on Saturday 1st August.

We have 3 levels of endorsement of the protocols guiding our safe working practices;

  • World Travel & Tourism Council – “Safe Travels” stamp of approval
  • Visit Britain – “We’re Good to Go” kite mark. Supported with a public information campaign “Know Before You Go” highlighting What’s on and facilities available locally.
  • Quality in Tourism – “Safe, Clean & Legal” accreditation endorsed by UK Government, UK Hospitality and insurance companies.

You will see these logos on the door seal when you first use your bedroom. Providing you with a guarantee of cleanliness and safety.

In addition to achieving these benchmark standards we have also decided to further reinforce our commitment to the health and wellbeing of staff and customers through appointing a Group Environmental Manager, an experienced Environmental Health Officer who will help to constantly monitor performance. Plus, we have supplied cutting edge Ozone Sanitising Technology at all hotels. This will provide an additional layer of protection to employees and guests. It will also enable us to disinfect deliveries in a safe and consistent manner in addition to safely sanitise menus, stationery, keys and postage.

The introduction of these protocols would not have been possible without the collaboration of our wonderful staff who have remained resolute and determined to only welcome you back as and when safe to do so.

General Manager - Adrian Modoi
info@rossetthallhotel.co.uk